2020 Holiday Shipping Update
This message applies to orders that were placed with FedEx two-day shipping, and haven't been delivered in exactly two days from the order date.
Please know that your 2-day shipping order is in the queue to be shipped, the gifts you purchased are in the warehouse and allocated for your order, and your order will ship. However, it may take some days for the order to be ready before it ships. Once your order leaves our warehouse, it will deliver to you in 2 business days.
We are a company of about 10 employees picking, packing, and sending out your orders with love. Even the CEO is packing your orders! We unfortunately do not have the shipping resources that Amazon does. We are doing the best we can to get your orders out quickly before the holiday, and hoping that the carrier services can keep up.
The pandemic has made the holiday season a new challenge for us and for all shipping carriers. We wish we could always meet your delivery expectations. Trust us, we are doing everything we possibly can!
We thank you for your patience while we navigate these uncharted times. We sincerely hope your LWP delivery brings you joy.
The Little Words Project Team